5 questions that will really piss your waiter off.

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Stupid orders and questions that really piss the staff off.

Okay, having spent years in the hospitality industry serving and getting to know hundreds of customers over the last few years, i have curated some of the most stupid orders and questions with the responses i only wish i could of given.

#1 Extra hot long black coffee

Customer – “Good morning, may i please have a long black please extra hot”

Right…. this one is a popular one,

My response – if the human race cannot work out by now that you can not boil hot water hotter than boiling hot water then we are all seriousley f**ked.

#2 How many slices do your pizzas have?

Customer – “Excuse me, how many slices do your pizzas have? as I’m starving”.

Well well well aren’t you a bright spark,

My response – “Well that really depends on how hungry you are? we could slice it more for you but will you be able to fit it all in?”….

3# Excuse me, do you know where ‘XXXX’ bar and cafe is?

Customer – walks in and looks at the menu, “Excuse me, do you guys know where ‘XXXX’ bar and cafe is?”

Another genius who clearly knows what they are doing,

My response – “Your f**king standing in it.”

#4 Do you guys serve food?

Customer walks in at 7 pm on a Friday night, we are all getting slammed and love the view of the door opening with more customers just piling in, one customers pulls you aside while I’m running around.

Customer – “Excuse me mate, do you guys serve food here?”

My response – while I’m holding two medium rare steaks and a side of chips, with over 30 people having pizzas and drinks around me, with the background music of the chef sweating his knackers off shouting at the dishy for absolutely no reason –

“No mate, we’re a f**king library”

#5 May i please order a bacon and egg roll

Okay these are the really annoying customers that i think just do it because they are maybe seriously bored with there lives or they are just stupid.

Customer – “Good morning, may i please order an bacon and egg roll, but instead of bacon I’ll have the ham and can i swap the egg for melted cheese?”

 

My response – “So you want the ham and cheese toasty instead?”

Customer – “No?”

Me – “Get out”

 

Written by Danny Simmonds

Founder & CEO | buddy Australia | www.buddy.world

 

How this new app will change the way we eat out forever.

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The new app that will change the hospitality industry.

We all love heading out and enjoying some awesome food with friends right? Right!

Well what about the times when you are in a really busy restaurant or bar? And you try and grab the attention of a waiter with that awkward half lifted arm with a whisper of “excuse me…. excuse me…” but never get served? Or you have been craving that special fried rice you having been dreaming about all week so you go but the waiter stuffed the order up?…..

 

That is all about to change.

This new app ‘buddy’ has been completely designed to make our experience when dining out as smooth as you could possibly imagine.

Ordering your drink and bite to eat right from your seat, from your mobile device.

Yes you read it right, the revolutionary buddy app will allow you to order your food and drink when sat in the restaurant itself!

What does this do for us users?

  1. Never have an order stuffed up again
  2. Never have to fight for a waiters attention when the poor bugger is looking after 12 tables on his own
  3. Keep the focus and conversation flowing at the table without interruptions
  4. No language barriers when travelling over seas
  5. Allows seamless bill splitting with your friends

What does this mean for the businesses?

  1. Reduce the weekly wage bill by 40%
  2. Eliminates mistakes with customers orders
  3. Boosts revenue by 35%
  4. Collects customer profiles in the restaurants database to create loyalty programs.
  5. Allows the restaurant to run more smooth and efficient

New Digital Waiter

There will be plenty more features being rolled out on the buddy app, including one of my favorites which is your personal pocket buddy, the new digital waiter.

Yes buddy will notify you when walking right by a restaurant or bar of their real time happy hours, lunch and dinner specials, live music nights and much more.

Buddy will pickup your behavior i.e, when you have spent a certain amount of time in one establishment buddy will remind you of those naughty little treats such as dessert or maybe another glass of that special pinto you have been sipping on.

with then the ability to order another one within the buddy app. (how exciting)

Exclusive Club

Here is where you get to be kept in the know of all things awesome at your chosen new favorites.

Joining an exclusive community with the buddy app is possibly the most rewarding move you could make, by following a restaurant or bar that you fancy allows you as a follower to receive exclusive notifications of special deals, only followers receive these special deals which might include ‘by one get one free ice cream’ or even ‘Sunday session vibes $5 beers to our followers’.

Me personally am very much looking forward to these features.

If you wish to be kept updated on all things buddy feel free to join our exclusive club today

Something big is about to launch in Australia

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New Restaurant lifestyle app buddy to Launch here in Australia!

Danny Simmonds has a lot to smile about lately, this young entrepreneur is on the precipice of something big.
With a start-up business recently securing a staggering $1.8 million in funding and an engagement to his beautiful partner Rachel, you could say Danny has had one heck of a year.
His start-up venture ‘Buddy,’ which is being developed into a mobile app for download on iOS and Android, will be launched in Australia and New Zealand this spring, and has been creating quite a buzz in the innovation and start-up world and will take Australia by storm when launched at the end of this year.

Inspired by platforms like TripAdvisor and Airbnb, Danny’s idea had transformed into an app which helps local cafes, restaurants and takeaway shops gain exposure to new customers in a “real life” digital environment.
Welcome to the latest restaurant pocket weapon which is about to go global, Buddy.
With the help of Queensland’s chief entrepreneur Mark Sowerby last year, Danny says he is also being introduced and making friends to industry heavyweights like Wotif.com founder Graeme Wood and meetings with the founder of ‘The Urban List’ Susannah George as his business takes shape.

Most recently receiving $1.8 million in capital, Buddy has been given the cash injection it needed to launch.
“Users will have thousands of happy hours at their fingertips, as well as image carousel menus, opening hours and booking buttons,” Danny said.
The app will tailor itself specifically to the user by asking specific questions, to understand preferred tastes, habits and allergies, so that their landing page is full of businesses perfectly suited to their needs.
You can upload your pictures of your food which connects straight to the business’ Instagram page, and the business can receive bookings 24-7 straight through to them.
“A business will receive Analytics on likes, recommendations, followers and the app will connect to the users’ Facebook, giving the restaurant over 300 times more exposure.
“The business listings are simple to create, just like a Facebook profile.”

The best part about Buddy is helping businesses move an excess of stock. When a restaurant needs to move stock, they can create a menu special and push notifications to their followers or out in their radius to reach Buddy users and gain instant exposure for the deal.
Danny has honed the features of the Buddy to incorporate some pretty exciting user benefits, too.
“You can be walking past a restaurant and not realise it has just kicked off its happy hour. You have tailored Buddy to recognise you enjoy the happy hour specials, so when you’re nearby one,Beacon Notification” will buzz your phone with an alert.
“It’s very cool,“ he said.


With over 2500 pre-registered businesses and 80,000 pre-registered users waiting for the app to be launched, Buddy is taking marketing into the 21st century.
Buddy is set to launch this spring, and with industry predictions for the app to be on three continents by 2020, Danny is preparing for a life-changing couple of years.

Asking his girlfriend Rachel to marry him during a trip to Bali last year is the icing on the cake for this whirlwind entrepreneur.
“Rachel is very down to earth. She takes each day as it comes and helps remind me how to keep my feet on the ground,” Danny said.
“If it wasn’t for her, this would never have happened. She has backed me and supported me every step of the way,” he said.
“It has grown bigger than me now, so Buddy will need to be based from Melbourne by the end of the year,” he said.

With Buddy planned for expansion into South East Asia, Europe and the States by 2020, Danny Simmonds is in for the ride of his life.
“It has been a very long, hard, painful, exhausting journey to get here. This has changed my life big time. I’m nervous, but so excited for what’s to come.”

Written by the Noosa Today | www.noosatoday.com.au

 

1 reason Restaurants will be ditching the ‘Chalk’ A frame.

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Okay so the whole world is moving ridiculously fast…with talks of AI and Bot technology form the biggest players in the world such as google & Facebook that will change the way we live forever, but….. with all these amazing revolutionary new technologies being discovered, why are restaurants STILL using the good old medieval chalk board A frame to showcase their special masterpiece!

 

The reason.

Tools like Facebook, Twitter, Instagram and other social sites are great ways to keep up the communication with your customers. But with so many businesses on these platforms, and the constant changing of their sharing infrastructure, your connection can sometimes get lost… or just not reach the amount of people you’d hoped. For example, what happens when you post a status update on your company’s Facebook page these days? Not quite enough, right? Your update only gets viewed by a small portion of your followers. So buddy has came up with new and intuitive ways for business owners, like you, to gain a more direct route to ALL of your customers. One particularly interesting emerging method is called the beacon, which we have called it…”The Invisible”.

 

What is a Beacon? (“The Invisible)

 

Beacon is a way for you to reach your customers using a small, wireless device (the beacon) that completely automates your customer communication. The beacon itself, gets placed next to your business storefront and runs on a low frequency Bluetooth. The beacon technology lets merchants, transmit messages (like a custom greeting,special,deal,event) directly to your customer’s smartphone as they walk by your door. Imagine being able to tell clients about a new service, an upcoming event or a new product and know, 100% for sure, that they got the message. Read on, for three ways beacons can help you maintain personal relationships with your customers.

 

1. Beacons Make Customer Loyalty Easy

 

They say that a simple gesture goes a long way. A friendly welcome when someone walks in your door, a personal message that makes them smile – whatever it is, if you can succeed in improving the quality of your customer’s day, you’re on your way to building their loyalty. And that’s exactly what the beacon device aims to do for you. Not only does it send out a custom greeting created by you, it automatically checks customers into your place of business, without either of you having to lift a finger. It’s truly a 0-click experience. You are going to love it for freeing up your time, and they are going to love you for making everything so friendly and easy for them! It’s a win-win.

 

Reach Customers in the Right Place, at the Right Time 

 

Push notifications (messages that pop up on a mobile device) are another great way business owners are engaging customers directly. Unlike a text message, a notification feels less intrusive, yet it’s just as effective. But, Timing. Is. Everything. While a push notification gets to the right person, a beacon device delivers your message just at the right moment. According to google, messages that are transmitted by a beacon increases the success rate by 40%! This is purely because of the relevancy of the message. Sending it at the right time, in the right place, to the right person makes a huge difference in conversion, making beacon marketing a great addition to your business’ retention strategy.

 

Beacons Won’t Let Customers Forget You

 

The way the beacon works is, it’s connected to the buddy app that your customer has already downloaded. This provides the ability to help retain their customers and also bring in new ones. But what good is an app if it’s downloaded and forgotten about months later? Well, the beacon can help solve that problem for you. Its technology can actually activate your customer’s long lost app once it sends a relevant message to their phone. It’s like a little reminder, a wake up call if you will, for your customer to start engaging with you once again. And a business that’s remembered, is a business that succeeds.

 

To find out more join our Community today.